How can I access the survey after the meeting?

You have 2 ways to access the survey: 1)When the virtual meeting ends, click on Exit meeting and submit survey. That way you will access the survey automatically. Once you completed it, click on Save to send it. 2)If you haven’t completed the survey when the virtual meeting ended, you can follow these steps: a)Go […]

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How do I invite a colleague to the meeting?

  There are two different ways to invite a colleague to the virtual meeting: You can share your credentials to login to your profile. Your colleague can follow the same process as you to join the virtual room since the platform allows you to connect from different devices in the same session at the same […]

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What should I do if I can’t join the virtual room?

If the page does not load correctly, try reloading it. If this doesn’t work, login using an incognito page. Check if you have VPN activated. If you have, please disconnect it.  Try using a different device and a different browser. We recommend using Google Chrome. If none of the above steps work, request the credentials […]

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How can I access my virtual meeting?

To access your virtual meeting you should: 1)Go to Schedule → View/Update my schedule. 2)Look for the meeting that you want to join. 3)Click on the Join the virtual room button.   Remember that you will do a test to verify that your internet connection, web camera and microphone work correctly, so don’t forget to […]

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How do I reschedule a meeting? (E.g: I can’t attend)

To reschedule a meeting, you should follow these steps: 1)Cancel the meeting: a)Go to Schedule → View/Update my schedule. b)Look for the meeting that you want to cancel. c)Click on Cancel meeting. 2)Request another meeting to the counterpart: a)Go to Matches → My matches. b)Look for the participant and click on the Request meeting button. […]

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