To turn off your microphone: 1. Position the mouse over your image on the screen and in the upper right you will find the image of a microphone. 2. Click it, it will turn off or on. To turn off your camera: you should see your image on the screen and click on Cam off […]
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How can I request assistance if I have a technical problem during the meeting?
If you are experiencing technical difficulties during the virtual meeting, click on Request assistance and an administrator will join the meeting to help you.
Is there a way to test my computer or mobile before a virtual meeting?
To test your computer or mobile before the meeting you should: 1)Access your dashboard using your email and password or Magic Link. 2)Click on the red button that says Test my hardware.
How can I access the survey after the meeting?
You have 2 ways to access the survey: 1)When the virtual meeting ends, click on Exit meeting and submit survey. That way you will access the survey automatically. Once you completed it, click on Save to send it. 2)If you haven’t completed the survey when the virtual meeting ended, you can follow these steps: a)Go […]
Can I share my screen during my virtual meeting?
To share your screen during the virtual meeting you should follow these steps: 1)Join the virtual room 2)Click on Share my screen → Share my entire screen
How do I invite a colleague to the meeting?
There are two different ways to invite a colleague to the virtual meeting: You can share your credentials to login to your profile. Your colleague can follow the same process as you to join the virtual room since the platform allows you to connect from different devices in the same session at the same […]
Is there a way I can send a direct message to another user?
You can connect and chat with other users through the “Let’s Connect” service that our platform provides. You will be able to find this button under each participant in the Directory and My Matches. Please take into account that “Let’s Connect” allows you to chat with other participants, but it doesn’t schedule meetings.
Can I access the directory information after the event concludes?
Once the event concludes, you will be able to access the platform and use the Let’s Connect service. The only thing that won’t be available is the schedule meetings feature. In other words, you won’t be able to schedule meetings through our platform.
Can I schedule a meeting with someone that I didn’t match with?
You can contact and communicate with someone you didn’t match outside the platform communicating with that participant using the chat service that the platform provides: “Let’s connect”. To schedule meetings through the platform, you have to ask for assistance to the technical support team. The contact information is on the upper part of your profile […]
Do I have the ability to control what type of notifications I receive?
To edit the notifications that you will receive, click on the bell located at the top of the page. → notification setting. If you click on it you will see all the types of notifications that you can set up and/or select the option of disable notifications.