If I have a match, does that automatically mean I have a meeting?

No. A match does not mean a meeting. As a participant, you are required to view your matches before the event and confirm meetings.  To view your matches please follow the instructions of the following screenshots: Screenshot 1/2 Screenshot 2/2   You should be able to send meeting requests to those companies of your interest […]

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What should I do if I don’t have any matches?

If you don’t have any matches, we suggest editing your profile and add as many business categories as you can that apply to your company. The more business categories you have on your profile, the better opportunity to get matches. To add business categories, please go to My Opportunities, add the categories you want to […]

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How do I get more matches?

To get more matches, add as many business categories as you can that apply to your company. The more business categories you have on your profile, the better opportunity to get matches. To add more business categories, please go to My Opportunities section. Select the business categories you want to add and then click on […]

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How do I log in to my business matchmaking console?

Go to the event’s homepage and click on LOGIN. Enter your email address and the password you created when you registered.  Another option is to click on the Magic Link provided by email. Please, contact the support team info@mybusinessmatches.com to get it.

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What should I do if I can’t join the virtual room?

If the page does not load correctly, try reloading it. If this doesn’t work, login using an incognito page. Check if you have VPN activated. If you have, please disconnect it.  Try using a different device and a different browser. We recommend using Google Chrome. If none of the above steps work, request the credentials […]

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How can I access my virtual meeting?

To access your virtual meeting you should: 1)Go to Schedule → View/Update my schedule. 2)Look for the meeting that you want to join. 3)Click on the Join the virtual room button.   Remember that you will do a test to verify that your internet connection, web camera and microphone work correctly, so don’t forget to […]

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How do I reschedule a meeting? (E.g: I can’t attend)

To reschedule a meeting, you should follow these steps: 1)Cancel the meeting: a)Go to Schedule → View/Update my schedule. b)Look for the meeting that you want to cancel. c)Click on Cancel meeting. 2)Request another meeting to the counterpart: a)Go to Matches → My matches. b)Look for the participant and click on the Request meeting button. […]

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How do I cancel a meeting?

To cancel a meeting you should: 1)Go to Schedule → View/Update my schedule. 2)Look for the meeting that you want to cancel. 3)Click on Cancel meeting.

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How do I accept or decline a meeting request?

To accept or decline a meeting request you should:  1)Go to your Inbox 2) Click on Requests received. 3)Click on View request. 4) You will be able to see the recommended times and the button Decline request. If you want to have a meeting with the participant, you should choose one of the options and a notification […]

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